Alp Imamoglu
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Business development

Customer programs & opportunities

Keep customer commitments, improvement work and new business opportunities in the same view.

These are independent prototypes, not commissioned client implementations. People, companies and figures in the demos are illustrative.

Discuss a similar need
Customer programs & opportunities — application screen
Independent prototype using illustrative data.

What problem does it address?

Sales is following new opportunities while operations is dealing with delivery issues. The two do not always come together when it is time to review the customer relationship.

What did I build?

I developed a workspace that connects service targets, open actions and commercial opportunities by customer. It helps prepare for a review with both current delivery and the next opportunity in mind.

What is in the prototype?

  • Compare customer programs and service targets
  • Create and follow up improvement actions
  • Keep decision and opportunity records
  • Prepare an editable customer-review summary

What would we measure in a pilot?

Useful pilot measures include review preparation time, overdue improvement actions and opportunities with an agreed next step.

Adapting it to your company’s systems

It can be developed to exchange data with CRM and ERP systems. Service targets, proposal stages and reports can be defined differently for each customer or business unit.

  • Customer and service targets
  • Proposal and opportunity stages
  • Ownership and decision rights
  • Review and reporting formats

The public demos are not connected to live company systems. Integrations and automated notifications are separate parts of a real implementation.

Try the working example

The demo uses illustrative information. Do not enter company or customer data.

Related articles

Prototype to integrated system illustration
Business and product development4 min

A working demo is not a production-ready system

A prototype can explain an idea. Everyday use also requires a clear approach to existing systems, responsibilities, data and the people doing the work.

Site & privacy information

This is a personal portfolio for independently developed projects and my own writing. The prototypes are not presented as commissioned client work or applications already deployed inside a company.

Demo data is illustrative. Do not enter real customer, employee or company information into public demos. The short demos keep changes only while the page is open; reloading starts the example again.

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